Privacy Policy
1. Introduction
Felix Real Estate ("we", "our", or "us"), operated under Felix Marketing, respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, submit lead forms, or interact with our services via social media platforms (including Facebook and Instagram).
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out contact forms, request property consultations, or engage with our social media advertisements. This includes:
- Contact Identification: Full Name, Email Address, Phone Number, and WhatsApp contact details.
- Investment Preferences: Investment budget, location interest (e.g., Hyderabad, ORR corridors, open plots, farmland), and timeline.
- Communication Data: Inquiries, feedback, and notes from consultations.
- Automated Information: Technical details such as IP address, browser type, and device information gathered strictly for security and website optimization.
3. How We Use Your Information
We use the information collected for legitimate business purposes, including:
- Providing tailored property details, venture brochures, and NRI investment guidance.
- Responding to your inquiries via phone, email, or WhatsApp.
- Automating customer follow-ups and lead management via secure internal systems.
- Complying with applicable legal obligations and Real Estate Regulatory Authority (RERA) guidelines.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers strictly to facilitate our operations, including:
- Internal CRM and lead management platforms (e.g., database tools and automation services).
- Official developer partners or site representatives solely to coordinate site visits requested by you.
5. Meta / Facebook & Instagram Lead Ads Data
When you submit lead forms through Facebook or Instagram ads managed by Felix Marketing, your data is transmitted securely to our lead handling systems solely for contacting you regarding the real estate ventures you expressed interest in. You may opt-out of future communications at any time by replying "STOP" or notifying us directly.
6. Data Security & Retention
We employ administrative, technical, and physical security measures to protect your personal data from unauthorized access or disclosure. Your data is retained only as long as necessary to fulfill the investment consultation purposes outlined in this policy.
7. Your Rights & Data Deletion
You have the right to request access to, correction of, or permanent deletion of your personal data held by us. For step-by-step instructions on requesting data removal, please visit our User Data Deletion Instructions Page.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:
- Email: info@felixrealestate.in
- Phone / WhatsApp: +91 7207999501
- Location: Hyderabad, Telangana, India